More than 50% of UK households have a connection to someone with a disability, as almost one in every five people in the UK live with a disability or impairment.
Purple Tuesday is an international call to action that can change lives by providing a positive customer experience for disabled people, and on Tuesday 12th November, The Friary Guildford joins other UK businesses and organisations in supporting Purple Tuesday to ensure sustainable changes are made. To do its bit in raising awareness on the day, the Shopping Centre, located at the heart of Guildford town centre, will be lighting up purple for everyone to see.
The Friary Guildford’s Centre Manager, Vicky Hickson, said “Inclusive shopping is something we are very passionate about so we are very pleased to be supporting Purple Tuesday 2019. I am extremely proud to announce that The Friary Guildford will become home to the town’s first “Changing Places” toilet, a fully accessible changing facility, in addition to a Quiet Room to help people with autism and learning disabilities. These plans will allow us to provide a space that is truly accessible for all. We see this as a major step forward for our centre and believe this demonstrates our commitment to meeting the needs of all our shoppers.”
Every Tuesday between 9am and 11am The Friary Guildford will continue to provide Quiet Shopping hours. During this time, lights are dimmed, and music is turned off to provide a calmer in-centre shopping experience for customers with additional sensory requirements.
An extensive training programme has also begun, and staff have been trained in Autism and Dementia awareness to learn how they can best support customers. In the coming year, in support of Purple Tuesday 2019 The Friary Guildford has also pledged to teach all staff to say “Hello” and “Goodbye” in British Sign Language.
For more information on Purple Tuesday visit purpletuesday.org.uk.