“As these uncertain times become more challenging by the day, I want to reassure you that we are doing all we can to ensure we continue to deliver essential services, and support to our communities as best we can.

We have closed our Millmead offices to the public to protect both you and our staff, but we are very much open for business as usual and will remain so as long as possible.

Please call us on 01483 505050 or visit us online to find updates to our services and how they will affect you.

The government has already announced financial relief for some businesses, and please see our website for further detail.

To ensure that we are able to deliver these critical services to our borough, we may need to refocus our other work to prioritise these. We thank you in advance for your patience, and we will keep you updated as much as we can via our website.

There is so much information out there at the moment, so please make sure you are using only trusted sources such as the NHS website.

Keep washing your hands, plan ahead and prepare yourself and your families for the coming weeks, but please think of others when buying food – we are all in this together and we must think of those less able and more vulnerable than ourselves first.

The changes to our day-to-day lives will impact our physical and mental health so please do look after both.

Your community spirit has been heart-warming. I’ve been overjoyed to see how you are already pulling together and offering help. Please do this in a safe and coordinated way without putting yourself or others at risk. Voluntary Action South West Surrey are dedicated to putting those who need help in touch with those who can give it.

You – our residents and businesses – remain our top priority. We are here to provide many of your public services as your local authority and I am confident we will get through this by working together.

With best wishes

Caroline Reeves
Leader, Guildford Borough Council”